Frequently Asked Questions

Weddings

Do I need to bring anything to my trial run?

Yes! Please bring some saved photo references (on your phone) of hair and makeup looks you've been considering for yourself so we may go over them together. If you have a hair accessory or veil that you'd like to see with the look during the trial, you are welcome to bring it but it is not necessary.

How do I come best prepared for my trial run?

Please come with clean, dry hair and no make up. Feel free to practice your normal skin routine before the appointment, moisturizer and sunscreen are fine.

Do you provide lashes?

Sure do! I have a variety of sizes and application styles to choose from. I also carry hypoallergenic glue at all times, in case anyone has a latex allergy.

Do you provide extension hair?

I can definitely help you source extension hair if desired or I am happy to apply extensions that you already have. Typically we are working with clip in extensions on a wedding day, but you are welcome to get any extension/addition you like. I do not provide semi-permanent extensions such as k-tips or weaves, but I have referrals of colleagues that do.

When should I schedule a trial run?

This can vary depending on your location, but typically I prefer to schedule a trial run 1.5-2 months before the wedding day. However we can schedule as far as 3 months in advance and as close as the day before the wedding!

How long will my hair and makeup take on the wedding day?

I aim to have bridal hair and makeup done in a 2 hour appointment, and bridal attendants/family/friends done in an hour and fifteen minute appointment. For people receiving only one service, the time will go down.

Wigs

Are you able to fix my wig?

Get in touch with us via the contact form and tell us about your situation!

Do you make wigs / hairpieces for men?

Absolutely! We look forward to hearing from you and are excited to collaborate with you!

Do you make / style wigs for editorial photography?

Indeed we do! We look forward to hearing about your project and helping you bring your vision to life!

Do you make / style wigs for drag?

Absolutely! We love styling for Drag Queens, Drag Kings, and Drag In-Betweens!

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Other Common Questions

What is your return policy?

Due to the unique one of a kind nature of our pieces we have a no return policy. If you have an issue with your order please reach out so we can figure out what happened and see what solutions are available to make your experience with us a positive one.

Are any purchases final sale?

We strive to do everything within our power to make sure that what we send you is of the highest quality and ready for you to enjoy. All purchases are final. If you have an issue with your order please reach out so we can figure out what happened and see what solutions are available to make your experience with us a positive one.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

General Policies

What is your return policy?

Due to the unique one of a kind nature of our pieces we have a no return policy. If you have an issue with your order please reach out so we can figure out what happened and see what solutions are available to make your experience with us a positive one.

Are any purchases final sale?

We strive to do everything within our power to make sure that what we send you is of the highest quality and ready for you to enjoy. All purchases are final. If you have an issue with your order please reach out so we can figure out what happened and see what solutions are available to make your experience with us a positive one.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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